Customer Returns & Exchanges

Customer Returns & Exchanges

  1. Download the proper PDF returns form and a check list which also includes the return label. Choose from the list of links below.
  2. Print your checklist, address label and your returns form. Fill out and...
  3. Put the packing list inside of your package with the item(s) to return. Tape the label on the package.
  4. Ship your package to us using a trackable form of shipping, for example UPS or FEDEX.

Please send all items purchased from our mail order, call center or website to:

Simple Shoes Returns Department
3175 Mission Oaks Blvd.
Dock Door #1-6
Camarillo, CA 93012

If you purchased this item from any other source click on the link below:

Click here for Retail Returns

Downloads:

Mail Order, Call Center and Website Customer Returns:

Check List
Return Form

To view these PDF files, you must have Adobe Acrobate Reader installed

adobe Reader

Hours of Operation

Monday - Friday, 6am - 5pm MST (GMT-7)*
Phone: 1-866-896-3708
Fax: 1-928-779-6004
Contact Us

Please allow up to 15 business days from the date we receive them for your return to be processed.

All non-defective returns must be free of all wear and tear. Any item returned that does not meet the requirements will be returned to the customer.

Click Here for a check list for your return.

FAQs?

Our Frequently Asked Questions

* Greenwich Mean Time -7 hours. Please note that Arizona does not observe Daylight Savings Time.

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